Terms of service

Last Updated: July 28, 2026

Welcome to Swiss Watch Material & Tools Ltd. (“SWM”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of swisswatchmaterial.com (the “Website”), including any purchases made through the Website.

By accessing or using our Website, creating an account, or placing an order, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced on this Website. If you do not agree to these Terms, please do not use our Website.

1. Eligibility

By using this Website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have obtained the necessary consent to use this Website.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

2. Use of the Website

You agree to use this Website only for lawful purposes.

You must not:

  • Violate any applicable laws or regulations.
  • Use the Website for fraudulent or unauthorized purposes.
  • Attempt to gain unauthorized access to our systems or servers.
  • Interfere with the operation or security of the Website.
  • Introduce viruses, malware, or other harmful software.
  • Copy, reproduce, or exploit any part of the Website without our written permission.

We reserve the right to suspend or terminate access to the Website if these Terms are violated.

3. Products and Availability

We make every effort to ensure that product descriptions, specifications, images, pricing, and availability are accurate.

However:

  • Product availability is subject to change without notice.
  • Product images are provided for reference and may differ slightly from the actual product.
  • Product specifications may change as provided by the manufacturer.
  • We reserve the right to limit quantities purchased.
  • We reserve the right to discontinue products at any time.

4. Product Compatibility

Customers are responsible for confirming that products are suitable and compatible with their intended application before placing an order.

While we are happy to provide guidance whenever possible, Swiss Watch Material & Tools Ltd. cannot guarantee compatibility unless expressly stated.

5. Pricing

Unless otherwise stated, all prices are displayed in Canadian Dollars (CAD).

Prices are subject to change without prior notice.

Although we make every effort to ensure pricing accuracy, errors may occasionally occur. If an error is discovered after an order has been placed, we reserve the right to cancel the order or contact you with the correct pricing before processing.

6. Orders

Submission of an order does not constitute acceptance.

We reserve the right to:

  • Accept or refuse any order.
  • Limit purchase quantities.
  • Cancel orders due to pricing, inventory, payment, or technical errors.
  • Cancel orders suspected of fraud or unauthorized activity.

If payment has already been processed for a cancelled order, any amount charged will be refunded using the original payment method.

7. Payment Terms

Payment is required before orders are shipped unless other credit arrangements have been approved in writing.

Approved wholesale or commercial accounts may be offered payment terms at our sole discretion.

Past due accounts may be subject to interest charges in accordance with the agreed credit terms.

8. Ownership of Goods

Ownership and title to all goods remain with Swiss Watch Material & Tools Ltd. until payment has been received in full.

9. Shipping

Shipping is governed by our Shipping Policy.

Estimated delivery dates are provided for convenience only and are not guaranteed.

Swiss Watch Material & Tools Ltd. is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, labour disruptions, or other events beyond our reasonable control.

10. Returns and Warranty

Returns, exchanges, refunds, and warranties are governed by our Return Policy.

Unless otherwise stated, manufacturer warranties remain the responsibility of the original manufacturer.

Swiss Watch Material & Tools Ltd. does not provide additional warranties beyond those required by applicable law.

11. Wholesale Accounts

Wholesale accounts and wholesale pricing are offered at our sole discretion.

We reserve the right to approve, deny, suspend, or terminate wholesale accounts at any time.

Wholesale pricing and account privileges may not be transferred or shared without our written consent.

12. Intellectual Property

All Website content, including but not limited to:

  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Documents
  • Text
  • Website design
  • Software

is the property of Swiss Watch Material & Tools Ltd. or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No material from this Website may be copied, reproduced, distributed, published, or otherwise used without prior written permission.

13. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

Swiss Watch Material & Tools Ltd. is not responsible for the content, accuracy, privacy practices, or availability of third-party websites and does not endorse any products or services offered through them.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Swiss Watch Material & Tools Ltd., its directors, officers, employees, affiliates, suppliers, licensors, contractors, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

  • Use of the Website;
  • Products purchased through the Website;
  • Website interruptions or errors;
  • Delayed shipments;
  • Loss of business or profits;
  • Unauthorized access to customer information; or
  • Any other damages arising from the use of our Website or products.

Our maximum liability for any claim shall not exceed the amount paid for the applicable product giving rise to the claim.

15. Disclaimer

The Website and all products and services are provided on an “as is” and “as available” basis.

While we strive to maintain accurate information, we make no warranties or representations regarding the accuracy, completeness, reliability, availability, or uninterrupted operation of the Website.

16. Force Majeure

Swiss Watch Material & Tools Ltd. shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, severe weather, labour disputes, transportation delays, supply chain disruptions, government actions, customs delays, internet outages, or other unforeseen events.

17. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any changes become effective immediately upon posting on this Website. Your continued use of the Website following any changes constitutes acceptance of the updated Terms.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Swiss Watch Material & Tools Ltd.

Email: info@swisswatchmaterial.com

Website: https://swisswatchmaterial.com